Job Summary

Responsible for managing and monitoring all the credit aspects of an assigned portfolio of customer accounts in a manner that is consistent with CITGO’s values, policies and procedures, and supports maximizing profits without exposing CITGO to outsized risk.  Commits the company to provide unsecured, partially secured, or fully secured lines of credit up to 3MM.  Exercises continuous control of customer account balances within established terms and limits.  Establishes and maintains strong relationships with internal and external stakeholders, including but not limited to customers and CITGO Marketing.  Collaborates with cross functional teams for strategic and problem solving purposes.  Engages in knowledge sharing activities regarding credit matters, when and where appropriate.  Assists manager in his and her respective duties through recommendations involving procedures and standards.

Minimum Qualifications

• Bachelor’s degree
• 3 years of job related experience
• Requires high level of financial skills to perform risk and reward and trend analysis
• High level of knowledge of corporate credit management policies, skills to investigate, analyze and evaluate credit
• Ability to advise others of existing and potential customers where growth and restrictions are warranted
• Strong communication and interpersonal skills to protect company interest
• Competent to work on complex projects and recommend changes where needed
• Minimal supervision
• Basic to moderate knowledge of Microsoft Office is required
• SAP knowledge is preferred

Job Duties

• Assess the creditworthiness of existing and potential customers to determine appropriate credit lines, while maintaining a risk and reward balance.  Approved credit lines up to delegated level of authority, and specific advice and recommendation to approve credit lines that exceed the delegated level of authority and or to approve unusual credit arrangements, such as non-standard payment terms, among others. Conduct periodic and ad hoc credit evaluations on existing accounts within the framework established by CITGO Credit’s policies and procedures and adjust approved credit lines as needed.
• Control customer account balances within established terms and limits by monitoring accounts receivable levels.  Investigate and initiate collection of past due items.  Review orders placed on credit hold because of SAP dynamic credit check to determine whether to release, or if prior to releasing, specific actions are required from the customer payment or provision of security.
• Assist the Accounts Receivable department by identifying the AR items included in wire transfers and ACH payments to properly offset outstanding debit and credit balances.  This may involve contacting counterparty personnel to request remittances for any unidentifiable payments.
• Provide guidance to CITGO Pricing and Customer Service in the preparation of difficult   adjustments to customers’ accounts.
• May collaborate with Contracts, Legal, and Marketing on key credit aspects related to the execution of commercial contracts and master agreements.  This requires basic knowledge of contract law and its application to product sales and purchase contracts.
• Maintain active communication with Legal to review, revise, and or draft collateral documents, contracts’ clauses, and other credit related items.
• Work with other CITGO teams such as Customer Service, Pricing, IT, and Billing to troubleshoot invoicing and other issues that may present.
• Establish payment arrangements for customers in financial difficulty and or with poor payment history.  Assist attorneys in filing on extremely deficient or bankrupt customers.

Job Duties II

• Obtain security Obtain security agreements such as letters of credit, guaranties, cash deposits when necessary.
• Perform ad-hoc projects and or reports as requested by Management.
• Stay up to date with industry, economic, and global trends and developments that may have an impact on credit decisions.